Bragg Weight Loss Privacy Policy

Effective Date:  November 1, 2025

Bragg Weight Loss (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, use our telehealth services, or communicate with our team.

 

1. Information We Collect

We collect information in several ways:

a. Information You Provide Directly

When you contact us, schedule a consultation, or sign up for a program, we may collect:

Name, email address, phone number, and mailing address
Health and lifestyle information you choose to share
Payment information for services or program purchases
Any messages or feedback you submit through forms or chat features

b. Information Collected Automatically

When you visit our website, we may automatically collect:

Device type, browser, and operating system
IP address and approximate location
Pages visited and time spent on our site
Cookies or similar technologies for analytics and site performance

 

2. How We Use Your Information

We use your information to:

Provide and manage weight loss and wellness services
Communicate with you about appointments, updates, and offers
Personalize your experience and improve our services
Process payments and send receipts
Comply with legal or regulatory obligations

We do not sell your personal or health information.

 

3. Telehealth and Health Information

If you participate in our telehealth program, we may collect health-related information.
All such information is handled in compliance with applicable privacy and medical confidentiality laws (including HIPAA, where applicable). Access to this data is restricted to authorized staff and providers directly involved in your care.

 

4. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your information, including:

Secure data storage and encrypted communications
Limited employee access to personal and health information
Regular security reviews and updates

While no system is 100% secure, we take all reasonable measures to protect your privacy.

 

5. Sharing Your Information

We may share information only with:

Trusted service providers who assist with operations (e.g., payment processors, telehealth platforms, email communication tools)
Healthcare professionals directly involved in your care
Legal or regulatory authorities, if required by law

We do not share or sell information for marketing by third parties.

 

6. Cookies and Tracking Technologies

We use cookies to understand site usage and improve user experience. You can adjust cookie settings through your browser preferences.

 

7. Text Messaging and Communications

We use text messaging (SMS) and similar communication services to send:

Appointment reminders and confirmations
Program updates, coaching support, and follow-up messages
Occasional wellness tips or check-ins (if you’ve opted in)

By providing your mobile number, you consent to receive such messages from Bragg Weight Loss. Message frequency may vary. Standard message and data rates may apply.

You may opt out of text messages at any time by replying STOP, or by contacting us directly at 865-444-2189. We do not sell or share your mobile number with third parties for marketing purposes. All text communications related to health or wellness are managed securely and in compliance with applicable privacy and medical confidentiality laws.

 

8. Your Privacy Choices

You may:

Request a copy or correction of your personal information
Opt out of marketing emails at any time
Request deletion of your information (subject to legal requirements)

To exercise these rights, contact us at braggweightloss@gmail.com.

 

9. Links to Other Websites

Our website may link to external sites. We are not responsible for the privacy practices or content of those websites.

 

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Bragg Weight Loss
306 Prosperity Drive

Knoxville, TN 37923
braggweightloss@gmail.com

865-444-2189

#1 Weight Loss Clinic in East Tennessee.
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